Max Blinker

Personal Data Protection

The company Voltride s.r.o., with its registered office at Košická 58, 821 09 Bratislava - Ružinov city borough, CIN: 50 750 003, incorporated in the Commercial Register of the Bratislava III District Court, Section: Sro, File no.: 118002/B (hereinafter referred to as "we"), pays close attention to personal data protection. In this document, you will find the information about what personal data we process, mainly about our customers and users of our website, whether or not we process this data based on the consent or some other legal reason, for what purposes we use it, to whom we may transfer it and what rights we have in connection with processing of your personal data.

What personal data do we process?

When you use our services, we collect various types of data, such as your username and password, your contacts and other settings. We track what products you view on our website and from what device, what caught your attention in our offers sent to you by e-mail, and we derive additional information about you from this data so that we are able to show you tailor-made offers and further improve our website. If you purchase from us or create an account, we also work with your name and surname, your orders and the information you set up in your account.

We process the following personal data:

identification data , which mainly means the name and surname, username and password, possibly your identity document number, if you buy in installments, company identification number and VAT identification number, if you are a business
contact details , which mean personal information that allows us to contact you, in particular your e-mail address, phone number, delivery address, billing address and your contact on social networks
your settings , which mean your account data, mainly stored addresses and profiles, newsletter settings, membership in loyalty programs, shopping lists, watched products (so-called, watchdogs), your evaluation of products and services, and the filled in questionnaires
your order details , which particularly mean any details about the goods (including serial numbers) and services you have ordered, delivery and payment method, including bank account number, and details about complaints
your website behavior data , in particular the goods and services you have viewed, the links you clicked on, method of navigating our website and screen scrolling, as well as information about the device used to browse our website, such as the IP address and the location derived from it, device identification, its technical parameters, such as the operating system and its version, screen resolution, browser used and its version, as well as the data obtained from cookies and similar device identification technologies
information about your behavior when reading our messages to you , mostly the message opening times, as well as information about the device used to read these messages, such as IP address and the location derived from it, device identification, its specs such as operating system and its version, screen resolution, the browser used and its version
derived data , which means personal data derived from your settings, data about the goods and services you buy from us, data about your behavior on the website and data about your behavior when reading our e-mails sent to you; in particular, information about your gender, age, financial situation, shopping behavior and the relationship to various goods and services
data related to call center use or store visit , which mostly include the records of phone calls made to the call center, identification of messages you send us, including identifiers, such as IP addresses and CCTV recordings made at stores.

Why do we process personal data and what entitles us to do so?

We process your personal data in various situations for various purposes. If you use our website, on which we also use cookies, we use your data mostly to monitor your visits and to improve our services. If you register with us, we use your information to keep your account and to provide related features. If you make a purchase with us, we use your data to process your order, protect our legal claims and fulfill our legal obligations. By using your contacts and other information, we also display to you and send you our custom-made offers. With your consent, we transfer the data to third parties to display offers on other websites and, also, so that we make certain additional services available to you. We are entitled to personal data processing either by the preparation or the performance of a contract with you, by our compliance with legal obligations, our legitimate interests or by your consent.

As part of our activities, we process personal data for various purposes and to various extents, either:

without your consent, based on contract performance, our legitimate interest or on grounds of complying with a legal obligation,
with your consent.

What processing we can perform without your consent depends on the purpose, for which the processing takes place and in what position you act towards us - whether you are just a visitor to our website or you register yourself, or you buy from us. We may likewise process your data if you are a recipient of goods or services ordered from us, if you communicate with us or visit our store.

If you visit our website

Use of cookies and other technologies, transfer of data to advertising and social networks

If you visit our website, we store on your device, and later read from it, small files, such as cookies. A cookie is a small file containing letters and numbers that we store in your internet browser or on your computer's hard drive. Certain cookies allow us to link your activities while browsing our website from the moment you open a web browser window until the moment you close it. These cookies are deleted the moment you close your internet browser window. Other cookies remain on the device for a set period of time and get activated each time you visit a website that specifically created a given cookie. We also use pixel tags, which are small images having similar function to cookies. Unlike cookies, which are stored on your computer's hard drive, pixel tags form the integral part of websites. For the sake of simplicity, in this document we will refer to all these technologies as cookies. We not only store cookies on your device, but we also read the cookies that were stored on your device by our website. For the sake of simplicity, hereinafter in this document we will only talk about storing.

Certain cookies are stored on your device directly by our website. These cookies help us:

to identify you while browsing the individual pages of our website and during repeated visits, for instance to prevent your cart from being deleted when you make a purchase, so that we can remember your login from a specific device and not having to repeatedly ask you for your email and password, or to save which version of our site we should display to you, where the website offers multiple variants at the given moment;
to record that you have given us consent as per this document, or possibly whether you have opted to participate in any particular survey;
to protect your security, for instance when investigating whether or not someone has abused your connection to our website and is now acting on your behalf;
to record, examine and eliminate faults and non-functional parts of our website.

These cookies and other files are necessary for the functioning of our website. If you block these cookies in your browser, our website may not work properly and we may not be able to provide you with our products and services.

Furthermore, in your device we:

store cookies from our website that allow us to:

track the visits to our website, its individual pages, create statistics and overviews and measure advertising efficiency;
display to you different versions of our website, if new functionalities are being tested;
customize the contents of our website for you, such as to preferentially display to you the products you have already viewed, and to display to you other tailor-made offers on our website;

allow third parties to store cookies, which they may use to:

collect data about your behavior on our website and on other websites;
display customized offers and targeted advertising as part of advertising and social networks on websites other than ours;
connect to social networks such as Facebook, including automatic signing in, providing features such as the "Like" button or sending of notifications relating to any placed order via the Messenger service and to display customized offers and targeted advertising on those social networks and websites other than ours.

For the purposes of displaying customized offers and targeted advertising as part of advertising and social networks on websites other than ours; we also transfer the information about your behavior on the website to advertising and social networks. However, we do not provide your identification data to such partners. For the list of social and advertising networks that we use, see "Who processes your personal information and to who we transfer it?" section.

If you do not disable the use of third-party cookies and the transfer of your data to advertising and social networks in the "Privacy Settings" section and, after notified by us, you click any link on our website (outside the notification panel) or you click the "I understand" button that forms part of the notification, we will assume that you agree to the use of such cookies and to the transfer of your data to advertising and social networks. You may revoke your consent at any time by disabling this feature in the "Privacy Settings" section.

Use of website visitors' personal data

If you visit our website, we process information about your behavior on the website based on our legitimate interest (i.e., without your consent) for the purposes of:

obtaining information, on the basis of which we will be able to improve our website for you in the future, so that you can shop with us even better; our legitimate interest here being to improve our services for you;
creating statistics and overviews, in particular tracking the visits to our website, its individual pages and measuring the advertising efficiency; our legitimate interest here being to measure the efficiency of our website and advertising costs; for this purpose, we may obtain additional data derived from your behavior on the website and use it for this purpose, or we may transfer pseudonymized data to our partners for settlement of commissions, as described in "Who processes your personal information and to who we transfer it?" section;
testing new features and applications before deployment, in particular to prevent problems with the functionality of these new features in live operation, which could worsen your shopping experience with us; our legitimate interest here being the trouble-free functionality of our services provided to you;
preventing attacks aimed at our website and endangering its functionality or security of your data; our legitimate interest here being the trouble-free functionality of our services provided to you and the security of your data.

We do not use cookies alone to obtain data about your behavior on the website. We supplement this data with the following data:

IP address of your device (your device's address, using which you communicate with other devices on the Internet);
operating system of your device, its version and language settings;
web browser used in your device, its version and language settings;
website address (URL address), from which you arrive to our website.

For these purposes, we use personal data for a maximum period of 38 months, during which time we store the data in a pseudonymized form only. You have the right to object to this processing.

The information about your behavior on the website is likewise processed by us based on our legitimate interest (i.e., without your consent), and this to create customized offers and targeted ads that we display to you on the website. Our legitimate interest here being the best personalized and most effective offer for you. For this purpose, we enrich the aforementioned data by means of analysis and obtain derived data in this manner. Based on this data, we likewise divide our users into different groups, with each group receiving its own specific offer. If you subsequently make a purchase from us, we also use your order data for these purposes.

Therefore, if you have viewed any specific offer on our website or clicked on it in the e-mail we sent you, we may display this offer on the main page of our website the next time you visit. Based on what offer you have viewed, we may likewise conclude which customer group you belong to and, based on that information, we may offer you other products that we believe may be of interest to you.

To customize our offers and targeted ads, we use the data about your behavior on the website for a period of 3 months.

If you register with us

In order to register, you must visit our website. Therefore, you are subject to data processing described in "If you visit our website" section. If you register, in such case we perform the following additional processing:

Processing on the basis of contractual performance

If you create an account, we process your identification and contact data, your settings and your order data (if you buy from us later) based on performing a contract concluded with you (without your consent), so that we may manage your user account. The contract, our processing is based on, emerges by the creation of your account. For this purpose, we use personal information for the period of existence of your account, which you are able to delete at any time.

Processing on the basis of legitimate interest

If you create an account, we process your identification and contact information, your settings, your order data (if you buy from us later, and this also when you buy without logging in) and the data about your behavior on the website or when reading e-mails, and this also on the basis of our legitimate interest (i.e., without your consent) for the purposes of:

obtaining information, on the basis of which we will be able to improve our services for you in the future, so that you can shop with us even better, in particular determining your satisfaction with our services; our legitimate interest here being to improve our services for you;
providing tailor-made offers and targeted advertising, which we may send you by e-mail, text message, using social networks, notify them by phone or by using other electronic means, send them to you by post or display them on our website; our legitimate interest here being the effective promotion of our products and services.

In order to prepare a tailor-made offer for you, we analyze the aforementioned data and obtain other derived data from it, which we use for this purpose. In this way, we may also use the information about your behavior on the website we obtained before you registered, and we may collect information about your behavior on the website even if you do not log in (for instance, when we identify you by a cookie). Based on this data, we likewise divide our users into different groups, with each group receiving its own specific offer.

Therefore, if you have viewed any specific offered goods on our website or clicked on these goods in the e-mail message we sent you, we may display these goods on the title page of our website the next time you visit, or we may send you the offer for these goods by e-mail. Based on what goods you have viewed, we may also conclude which customer group you belong to and, based on that information, we may offer you other products on the website or by e-mail that we believe could be of interest to you.

Based on our legitimate interest (i.e., without your consent), we will also use your settings to test new features and apps before their deployment, as described in "If you visit our website" section.

For these purposes, we use personal information for the period of existence of your account, which account you are able to delete at any time. You have the right to object to these processing purposes.

If you buy from us

In order to buy from us, you must visit our website. Therefore, the data processing described in "If you visit our website" section applies to you. If you buy from us, in such case we also perform the following processing:

Processing on the basis of contractual performance

If you purchase from us as an individual, we process your personal data for the purposes of processing your order, your identification and contact data and your order data. If you have a user account with us, we can also use your settings for this purpose.

If you purchase from us as a representative of a legal entity, we process the same data for the identical purpose on the basis of our legitimate interest consisting of concluding and fulfilling a contract with a legal entity you represent.

The fact that we use this data for the purposes of processing your order means that we will use it, in particular:

so that you can complete your order on the website, for instance so that the goods placed in the cart or the unfinished order data do not get deleted;
so that we are able to communicate with you about the order, for instance to send you a confirmation or notify you when the goods are dispatched;
for the purposes of paying for the goods, including arrangement of deferred payment or payment in installments; in this respect, we may also transfer your data to our partners operating payment systems or arranging deferred payment or installment sales, as described in "Who processes your personal information and to who we transfer it?". When paying in installments, we may also process certain additional information in connection with the verification of your identity, as described in "If you visit our store" section;
for the purposes of goods delivery; in this respect, we may also transfer your data to our shipping partners, if the goods are supplied to you by any of these partners, and this solely for the needs of delivering these goods; as described in "Who processes your personal information and to who we transfer it?" section;
with respect to any claim relating to the ordered goods or services; in this respect, we may also transfer your data to the supplier of the goods or to the service center, as described in "Who processes your personal information and to who we transfer it?" section;
with respect to your other requests, you approach us with, for instance via a call center, as described in "If you communicate with us through various channels" section.

For this purpose, we use personal data for the time necessary to process your order or to handle a contractual request, such as a complaint.

Processing on the basis of legitimate interest

If you purchase from us, we store your identification and contact details and your order based on our legitimate interest (without your consent) for the purposes of protecting legal claims and our internal records and control. Our legitimate interests here being the protection of legal claims and the control over the due provision of our services.

Based on our legitimate interest (i.e., without your consent), we likewise process your identification and contact details, your settings and your order data (if you purchase from us later) for the purposes of:

obtaining information, on the basis of which we are able to improve our services for you in the future, so that you can shop with us even better, in particular to determine your satisfaction with our services; our legitimate interest here being to improve our services for you,
adapting features of our website to your needs, for instance so that we are able to offer you the nearest branch or collection point when making a purchase, and this based on our legitimate interest consisting of improving and adapting our services; for this purpose, we also process your IP address and the location derived from it,
providing tailor-made offers and targeted advertising, which we may send you by e-mail, text message, using social networks, notify them by phone or by other electronic means or send them to you by post; our legitimate interest here being the effective promotion of our products and services. In order to prepare a tailor-made offer for you, we analyze the aforementioned data (i.e., your identification and contact data and your order data) and obtain other derived data from it, which we use for this purpose. Based on this data, we likewise divide our users into different groups, with each group receiving its own specific offer. If you do not register with us, we do not use the information about your behavior on the website when preparing offers we approach you with.

Therefore, if you have purchased any goods from us, we may approach you with a targeted offer for an extended warranty. Based on your purchase, we may also conclude which customer group you belong to and, based on that information, we may send you an offer for related products that we believe may be of interest to you. If you do not have an account with us, we will not customize the offers based on what goods you have viewed on our website, or based on which links you have opened in the offers sent by us.

We will likewise use your order data for the purposes of creating customized offers and targeted ads that are displayed to you by us on the website, as described in "If you visit our website" section.

We determine your satisfaction with our services also by using e-mail questionnaires within the Customer Verified Program, which our website participates in. We send these questionnaires each time you buy from us, unless you disable sending any such offers to you. We use an intermediary for sending questionnaires, evaluating your feedback and analyzing our market position, which is the operator of the Heureka.sk portal, as described in "Who processes your personal information and to who we transfer it?" section. For these purposes, we may transfer information to the operator of the Heureka.sk portal about any purchased goods and your e-mail address. When sending e-mail questionnaires, your personal data is not transferred to any third party for that party's own purposes. You may object to the sending of e-mail questionnaires under the Customer Verified Program at any time by unsubscribing from any additional questionnaires using the unsubscribe link found in the e-mail questionnaire. If you object, we will stop sending you any further questionnaires.

If you decide to pay in installments using the Cetelem service, we will transfer your identification and contact details, IP address, your order details and details about the volume of your previous purchases to BNP PARIBAS PERSONAL FINANCE SA – Cetelem, Twin City A, Karadžičova 2, 812 36 Bratislava for preliminary assessment whether or not you are entitled to installments, and this to prevent fraud and assess the willingness and ability to repay. We perform the transfer of this information based on the legitimate interest of BNP PARIBAS PERSONAL FINANCE SA consisting of protection against fraudulent conduct and outstanding receivables.

To protect our legal claims and our internal records and control, we process data for the duration of a 3-year limitation period plus one year after its expiration, with respect to the claims asserted at the end of the limitation period. In the event of initiation of any legal, administrative or other proceedings, we process your personal data to the extent necessary for the entire duration of such proceedings and for the remaining portion of the limitation period after the end of such proceedings.

As for other mentioned purposes, we use personal data for a maximum period of 6 months. You have the right to object to these processing purposes based on our legitimate interest.

Processing based on compliance with legal obligations

We too must comply with certain obligations stipulated by law. If we process your personal data for this very reason, we do not have to obtain your consent to such processing. On this legal basis, we process your identification, contact and order data, in particular on grounds of complying with the following legal regulations:

Act no. 40/1964 Coll., the Civil Code,
Act no. 250/2007 Coll. on consumer protection,
Act no. 102/2014 Coll. on consumer protection in sales of goods remotely or outside of operating premises
Act no. 222/2004 Coll. on value added tax,
Act no. 431/2002 Coll. on accounting.

For these purposes, we use personal data for the maximum period of 10 years of the issuance of the last document to your order.

If you are a recipient of goods or services ordered from us

If you are the recipient of goods or services, which have been ordered from us, we process your identification and contact information:

based on our legitimate interest to prepare, conclude and perform the contract with our customer. The fulfillment of this contract is our legitimate interest;
based on our legitimate interest to obtain information, based on which we will be able to improve our services in the future, or information to generate our internal statistics and overviews; our legitimate interest here being the improvement of our services for our customers;
for the purposes of complying with legal obligations, in particular Act no. 222/2004 Coll. on value added tax and Act no. 431/2002 Coll. on accounting.
for the purposes of protecting legal claims and our internal records and control; our legitimate interests here being the protection of legal claims and the control of the due provision of our services.

In preparing, concluding and performing a contract with our customer, we use personal data for the time necessary to process the order. Once this period lapses, we continue storing the data based on our legitimate interest to protect our legal claims and our internal records and control, and this for the duration of a 3-year limitation period plus one year after its expiration, with respect to the claims asserted at the end of the limitation period. In the event of initiation of any legal, administrative or other proceedings, we process your personal data to the extent necessary for the entire duration of such proceedings and for the remaining portion of the limitation period after the end of such proceedings. Our legitimate interests here being the protection of legal claims and the control over the due provision of our services. For the purposes of fulfilling legal obligations, we use personal data for a maximum period of 10 years with respect to the given order.

You have the right to object to this processing based on legitimate interest.

If you communicate with us through various channels:

If you communicate with us through various channels, especially via a call center, by e-mail, chat tools or social networks, we will process your identification and contact data and records of the contents of our communication, including recorded phone calls based on our legitimate interest (i.e., without your consent) for the purposes of:

handling your requests; if you purchased from us and your request relates to the order, we may perform this processing on the basis of performing the contract with you;
keeping records of your requests so that we may make sure that we fulfill them duly and on time;
demonstrating that we have received and processed your request, for instance when you order certain goods from us in this manner or file a complaint;
analyzing them to improve the quality of our services.

For these purposes, we store personal information for a period of 12 months. If you place an order with us using one of our channels, we way store the data to protect our legal claims for the duration of a 3-year limitation period plus one year after its expiration, with respect to the claims asserted at the end of the limitation period. In the event of initiation of any legal, administrative or other proceedings, we process your personal data to the extent necessary for the entire duration of such proceedings and for the remaining portion of the limitation period after the end of such proceedings.

You have the right to object to the processing based on our legitimate interest.

If you visit our store or its surroundings:

If you visit our store or its surroundings, we will process a CCTV recording that may have captured you, and this based on our legitimate interest (i.e., without your consent) for the purposes of protecting both our and your property and the persons moving inside and close to the store, which is at the same time our legitimate interest.

For these purposes, we store personal data for a period of 14 days.

If you visit our store to prove your identity when buying in installments or when picking up the goods, we will store your identification data, including the number of your ID card or other document and your signature, based on our legitimate interest so that we are later able to demonstrate that we have properly verified your identity. Our legitimate interest here being the protection of our legal claims.

For this purpose, we store the personal data for the duration of a 3-year limitation period plus one year after its expiration, with respect to the claims asserted at the end of the limitation period.

You have the right to object to this processing.

When selecting a branch

If you choose personal pick-up as a delivery method for your order, we will offer you the nearest branch based on the location derived from your IP address, as described in "If you visit our website" section. If you wish to identify the nearest branch more accurately, with your consent we may also use the precise data of your location, which we obtain from your web browser. This use of the data is on a one-time basis and we do not keep nor use access to your location any further, so your consent cannot be revoked.

Who processes your personal information and to who we transfer it?

In most cases, we process your data for our own purposes, as a custodian. In such case, we transfer your data to our partners to ensure payment, shipping or other particulars of your order. Likewise, we transfer the data to our processors who process it in line with our instructions. With your consent, we may also transfer the data to advertising and social networks to display customized ads on other websites and to our partners.

All the aforementioned personal data is processed by us as a controller. This means that we establish the aforementioned purposes, for which we collect your personal data, determine the means of processing and carry responsibility for their due performance.

We may likewise transfer your personal data to other entities that act in a role of a controller, and this namely:

in connection with the processing of your order to our partners who are involved in this processing, as described in "When you buy from us" section, namely:

to partners operating payment systems for the purposes of performing the payment
to partners providing installment sales
to shipping partners, if they deliver your order to you;
to the supplier of goods or service center of the concerned manufacturer with respect to any claim relating to the ordered goods or service;

based on your consent to advertising and social networks, as described in "Use of cookies and other technologies" section, transfer of data to advertising and social networks, and this namely to:

Google Ireland Limited (registration number: 368047), with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland; this company's privacy policy is available at: https://policies.google.com/technologies/ads
Facebook Ireland Limited, with its registered office at 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, D02 X525, Ireland; this company's privacy policy is available at: https://cs-cz.facebook.com/about/privacy
Criteo GmbH, with its registered office at Gewürzmühlstraße 11, 80538 Munich, Germany; this company's privacy policy is available here: https://www.criteo.com/privacy/
Adform, Wildersgade 10B, 1408 Copenhagen, Denmark; this company's privacy policy is available at: https://site.adform.com/privacy-policy-opt-out/
ROI Hunter a.s., CIN: 03103048;
NetSuccess, s.r.o., CIN: 44 142 838;

To process personal data, we also use the services of other processors who process personal data solely as per our instructions, for instance in the processing of accounting records, cloud service providers (Google Ireland Limited, Microsoft Ireland Operations Ltd.), operators of marketing tools (Google Analytics service and others), external call centers and providers of tools for managing and recording phone calls (MCN Telecom), processors of external communication, particularly text messages and chat tools, the satisfaction survey service provider Overené zákazníkmi (Verified by Customers) and the mediator of our sales Heureka Shopping s.r.o., CIN: 023 87 727, suppliers of CCTV, access and attendance systems located in our premises.

From what sources do we obtain personal data?

We usually obtain personal data directly from you via our website or when communicating with you. We may likewise obtain certain additional information from our partners, such as banks or shipping companies.

In most cases, we process personal data that you provide us with when ordering goods or services, creating or using your account, or when communicating with us, for instance with our call center. We also obtain personal data directly from you by monitoring your behavior on our website or when reading our messages, by recording calls made to the call center and CCTV recordings taken at our branches and in their vicinity.

If you purchase from us, in connection with performing the concluded purchase contract we may obtain additional information about your orders from banks, our partners operating payment systems, providing installment sales, shipping partners and our partners, such as information about your account number, successful payment, or about the delivery and acceptance of the goods.

Data transfer outside the EU

In certain cases, we may transfer your personal data to countries that are not part of the European Economic Area.

As part of transferring the data to our processors listed in "Who processes your personal data and to who we transfer it?" section. We may likewise transfer your data to third countries outside the European Economic Area that do not ensure the adequate level of personal data protection. We will do any such transfers only in the event that the applicable processor undertakes to comply with standard contractual clauses issued by the European Commission and available at http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2004:385:0074:0084:CS:PDF

What are your rights in personal data processing?

You have multiple rights in relation to your personal data. These include the right of access, rectification, erasure, processing restrictions, portability, to raise objection or lodge a complaint.

Just as we have our own rights and obligations in the processing of your personal data, you too have certain rights in the processing of your personal data. These rights include:

Right of access

To put it simply, you have the right to know what data we process about you, for what purpose, for what period, where we obtain your personal data, to who we transfer it, who processes it other than us, and what other rights you have in relation to the processing of your personal data. All this you can learn in this "Personal Data Protection" document. However, if you are not sure which personal information we process about you, you can ask us for confirmation whether or not personal information about you is being processed by us and, if yes, you have the right of access to any such personal information. As part of the right of access, you may ask us for a copy of the processed personal data, the first copy being provided by us free of charge and other copies for a fee.

Right of rectification

It is a human nature to make mistakes. If you find out that the personal information we process about you is inaccurate or incomplete, you have the right to have it rectified or supplemented by us without undue delay.

Right of erasure

In certain cases, you have the right to have your personal information erased. We will delete your personal data without undue delay, if any of the following reasons is met:

we no longer need your personal data for the purposes, for which we processed it;
you revoke your consent to personal data processing, while it involves data that require your consent for such processing and, at the same time, we do not have any other reason to continue to process this data;
you exercise your right to object to the processing (see “Right to object to processing” section below) with respect to personal data that we process on the basis of our legitimate interests and we determine that we no longer have any such legitimate interests that would justify this processing, or
you believe that the processing of personal data performed by us is no longer in compliance with generally binding regulations.

However, please keep in mind that even if it involves one of these reasons, it does not mean that we will delete all your personal data immediately. This right does not apply where the processing of your personal data remains necessary to fulfill our legal obligation or to determine, exercise or defend our legal claims (see "Why do we process personal data and what entitles us to do so?" section).

Right of processing restriction

In addition to your right of erasure, in certain cases you may exercise the right of restriction of personal data processing. This right allows you, in certain cases, to request that your personal data be marked and that such data are not subject to any further processing operations - in such case, however, this is not forever (as is the case with the right of deletion) but for a limited time period. We must restrict personal data processing when:

you deny the accuracy of personal data, and this until we agree which data is correct;
we process your personal data without any sufficient legal basis (for instance, beyond what we have to process), but instead of having such data erased you prefer to restrict such data (for instance, if you expect to provide us with such data in the future anyway);
we no longer need your personal data for the stated processing purposes, but you request such data to determine, exercise or defend your legal claims, or
you lodge objection to the processing. The right to object is described in more detail below in "Right to object to processing" section. During the period of our determination whether your objection is justified, we are required to restrict the processing of your personal data.

Right of transfer

You have the right to obtain from us all your personal data which you yourself have provided to us and which we process based on your consent and on the basis of performing a contract. We will provide you with your personal data in a structured, commonly used and machine-readable format. In order for us to be able to easily transfer the data at your request, it may only involve data that we process automatically in our electronic databases.

Right to object to processing

You have the right to object to personal data processing that takes place on the basis of our legitimate interest (see "Why do we process personal data and what entitles us to do so?" section). If this involves marketing activities, we will stop processing your personal data without any further delay; in other cases, we will do so provided that we do not have any major justifiable reasons to continue with such processing.

Right to lodge a complaint

The exercise of the rights in the above manner is without prejudice to your right to lodge a complaint with the applicable supervisory authority. You may exercise this right in particular when you believe that we are processing your personal data without authorization or in violation of generally binding legal regulations. You can lodge a complaint against personal data processing performed by us with the Office for Personal Data Protection at Hraničná 12, 820 07 Bratislava 27, e-mail: statny.dozor@pdp.gov.sk .

How can the individual rights be exercised?

Call us and we will help you exercise the rights in question, or contact us by e-mail at personalinformation@maxblinker.com .

The users without registration will be asked to fill in additional data necessary for processing the application. If you are uncertain or have any questions with regard to filling in the data, call our hotline at +49 30 422 08 222 and our operators will help you to complete your application.

If your request relates to your credit card information, we will forward your request to the bank that will ensure its handling.

We will handle your request without undue delay, maximum however within one month. In exceptional cases, in particular where your request is a complex one, we shall be entitled to extend this period by two additional months. Naturally, we will inform you about any such extension and its justification.